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TSE(Technical Support Engineer)
Reference
Job Type Full-time
Job Status Interviewing
Date Posted 2008-03-27
Location Dalian
Duration
Company Information

,
Website: http://celica.blog.sohu.com
Job Description The MNC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.not been done, and explain what to do in such a way that non-technical users can understand what action to take.
Going to be contacted by customers who may locate in another side of this planet, culture insight and language familiarity will be powerful tools.
Qualifications Responsibility
Take calls from American customers and initiate the right response to them, positively and professionally.
Dealing with a wide range of products and using a powerful information database, you'll provide remote solutions to problems, increasing in complexity along with your experience level.
Ask questions, probe problems, double-check what has and has not been done, and explain what to do in such a way that non-technical users can understand what action to take.
Going to be contacted by customers who may locate in another side of this planet, culture insight and language familiarity will be powerful tools.

Working time: 10:00 PM -7:00 AM
Willing to take night shift.
Fluent English in reading, writing and speaking
How to Apply e-mail your CV to celica@dldenglongmen.com or celica89@163.com
Email Resume To celica89@163.com

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